Office Assisting in Primary Care
Introduction: Air Traffic Control
The Office Visit
Before the visit: Why is the patient coming in?
Rooming the patient: What do we need?
Managing time: You are in charge
Ending the visit: Wrap-up and planning for the future
Scheduling and Triage
Who gets an appointment and when?
How many minutes?
Taming the telephone
Some Clinical Basics
How sick is the patient?
The art of measuring blood pressure
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