Office Assisting in Primary Care

Introduction: Air Traffic Control

The Office Visit

Before the visit: Why is the patient coming in?

Rooming the patient: What do we need?

Managing time: You are in charge

Ending the visit: Wrap-up and planning for the future

Scheduling and Triage

Who gets an appointment and when?

How many minutes?

Taming the telephone

Some Clinical Basics

How sick is the patient?

The art of measuring blood pressure

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